Inquiry privacy notice
How inquiry information is used.
This notice covers information submitted through First1BioLab contact, sourcing, document, testing and OEM inquiry forms.
Information we collect.
Depending on your request, the form may collect your name, business email, organization, buyer type, destination, product or CAS, quantity, specifications, document or testing needs, packaging, timing and the message you submit. OEM and testing inquiries may include additional project or sample details.
How we use it.
We use the information to review and respond to the inquiry, clarify buyer and destination context, prepare a proposed scope or quotation, maintain inquiry records, protect the forms from misuse and follow up on the requested sourcing, document, testing or OEM work.
Where it is handled.
Inquiry records are stored as private WordPress records and may also be sent to the site administration email. Hosting, email and other technical providers may process information only as needed to operate those services.
Retention and choices.
Inquiry information is retained only for as long as reasonably needed for follow-up, business records, security and applicable obligations. You may ask to access, correct or delete inquiry information, subject to records that must be retained.
Contact.
For a privacy question or request, email Contact@First1biolab.com. Do not submit confidential sequences, passwords, payment-card information or sensitive personal data through the public form.
Scope of this notice
This operational notice describes the website inquiry workflow. Buyer qualification, contracting terms and product-specific records are handled separately during direct review.