Effective date: October 12, 2026
This Privacy Policy explains how First1BioLab handles personal information when you visit first1biolab.com, contact us, submit a sourcing or testing inquiry, or communicate with us about a potential or existing business relationship. First1BioLab is the buyer-facing sales and coordination organization based in Beijing, China. For privacy questions, contact Contact@First1biolab.com.
Who this policy covers
Our website is intended primarily for professional and business buyers. This policy covers information associated with website visits, contact and quotation requests, document requests, testing and OEM inquiries, and related business correspondence. Our Inquiry Privacy Notice provides additional detail about information submitted through website inquiry forms.
Information we collect
Information you provide. Depending on your request, this may include your name, business email address, organization, buyer type, country or destination, product or CAS number, quantity, specifications, document or testing needs, packaging, timing, and the message you submit. OEM and testing inquiries may include project or sample details. If a business relationship proceeds, we may also receive the contact, delivery, invoicing, and transaction details needed to coordinate it.
Information collected when you use the website. Our website and its technical providers may process information such as your IP address, browser and device information, pages requested, referring page, and the date and time of a request. Cookies and similar technologies may also be used to keep the website working, maintain security, and understand site performance. See “Cookies” below.
Please do not submit passwords, payment-card details, confidential sequences, health information, or other sensitive personal information through public inquiry forms.
How and why we use information
- To receive, assess, and answer your inquiry; clarify buyer, product, specification, and destination requirements; and prepare a proposed scope, quotation, or technical-document response.
- To coordinate requested sourcing, sample qualification, independent testing, OEM work, orders, delivery, and related customer support where applicable.
- To maintain appropriate business and inquiry records, protect our forms and systems from misuse, and investigate security issues.
- To meet applicable legal, accounting, customs, export, and regulatory obligations.
- To send optional marketing or business updates where permitted by applicable law. You can ask us to stop such messages at any time.
Where the GDPR or similar laws require a legal basis, our basis depends on the activity: steps you ask us to take before a contract or performance of a contract; our legitimate interests in responding to business inquiries, operating and securing the website, and maintaining business records; compliance with a legal obligation; or your consent where consent is required, such as for certain optional communications or technologies. You may object to processing based on legitimate interests where applicable and withdraw consent for consent-based processing.
When information is shared
We may share information only as reasonably needed for the purposes above with website hosting, email, security, and other technical providers; with an identified factory, independent laboratory, or other project participant when needed to address a request you make; and, if a transaction proceeds, with logistics, payment, accounting, or professional-service providers. We may also disclose information where required by law or to protect our rights and systems. These parties receive information relevant to their role. A third-party laboratory’s report remains the laboratory’s own document, as described elsewhere on this site.
International processing
First1BioLab operates from Beijing, China, and information may be handled there or in other countries where our service providers or project participants operate. Those countries may have different data-protection laws. Where applicable law requires safeguards or a specific legal mechanism for a cross-border transfer, we will address those requirements before making the transfer. Contact us if you need more information about a transfer relevant to your request.
How long information is kept
We retain inquiry and business information for as long as reasonably needed to respond, manage a business relationship, maintain appropriate records, resolve disputes, protect the website, and satisfy applicable obligations. The period depends on the type of information and the relevant legal or operational need. When information is no longer needed, we delete it or anonymize it where practicable, subject to lawful retention requirements and routine backup cycles.
Cookies and external content
WordPress and our technical providers may use cookies necessary for functions such as administration, security, and form operation. Other cookies or analytics may be used if enabled on the site, subject to applicable notice and choice requirements. You can manage cookies through your browser settings; disabling some cookies may affect site functions. If a page includes content from another website, that provider may receive information about your visit and apply its own privacy practices.
Security
We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, alteration, loss, and misuse. Access is limited according to business need. No method of internet transmission or storage is completely secure, so please use an appropriate secure channel rather than a public form for sensitive business materials.
Your choices and privacy rights
Depending on your location and applicable law, you may request access to, correction of, or deletion of your personal information; ask us to restrict or stop certain processing; object to processing; request portability; or withdraw consent without affecting processing that was lawful before withdrawal. You may also have the right to complain to a relevant data-protection authority.
To make a request, email Contact@First1biolab.com with “Privacy Request” in the subject and describe your request. We may need to verify your identity before responding. Some requests are subject to legal exceptions, including records we must retain.
Children
This website is directed to professional buyers and is not intended for children under 18. We do not knowingly seek personal information from children. If you believe a child has provided information to us, please contact us so we can review and address it.
Changes to this policy
We may update this policy when our practices or applicable requirements change. We will post the revised version here and update the effective date. For material changes, we will provide additional notice when required by law.
Contact
First1BioLab · Beijing, China
Privacy email: Contact@First1biolab.com
General inquiries: Contact page