First reply within 24 hours · Replacement or product refund for agreed off-spec supply · View terms
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How ordering works

A clear path from inquiry to delivery.

Request a quote, sample and documents together. Confirm technical, commercial and quality requirements before a PO / PI. We aim to make first contact within 24 hours; the time needed for a formal quote depends on a complete scope and any technical assessment.

Procurement sequence

Five stages, with clear deliverables.

Inquiry & review

Product, use, destination, quantity, sample and document requests.

Proposal & evidence

Quotation, specification, offered lot or production plan, and document review.

PO / PI

Purchase order and pro forma invoice with First1biolab Pharmaceutical Technology Co., Ltd., Beijing.

Production & acceptance

Lot reservation or production, QC and agreed testing, buyer approval and packing.

Shipment & after-sales

Dispatch records, tracking, receipt and any discrepancy-resolution process.

Purchasing terms

What your quotation and PO / PI confirm.

DecisionWhat is confirmed
Contact UsFirst1biolab Pharmaceutical Technology Co., Ltd., Beijing, China.
Material & lotIdentity, form, specification, quantity, pack and offered lot or production route.
SamplesAvailability, sample quantity, fees, relevant documents and shipment arrangements.
Commercial termsPrice, currency, MOQ, quotation validity and agreed payment milestones.
Testing & acceptanceMethods, laboratory scope, identified sample or lot, fees, timing and acceptance criteria.
DeliveryProduction or reservation timing, packaging, Incoterm, destination responsibilities and tracking.
Quality claimsIf an independent laboratory report shows purity below the minimum on the supplied COA, or an identity mismatch, send the report to First1BioLab for a full refund of the affected product purchase price. Other agreed specification failures are reviewed for replacement or product refund. Shipping, duties, taxes and other charges follow the written agreement.
Same-lot evidence

Keep the sample and shipment connected.

Identify

Record the proposed lot and representative sample.

Review

Complete agreed testing and buyer document review.

Release

Approve and ship the same identified lot, with retained-sample arrangements where agreed.

Shipping & after-sales

Confirm the handling and delivery scope.

Courier & trade terms

DHL, FedEx or UPS arrangements; discuss DDP, DAP, FCA or EXW with the destination and import responsibilities.

Storage & temperature

Agree the storage requirements, insulated packaging and temperature records needed for the material and transit route.

Quality-claim process

Contact First1BioLab with the order, lot and agreed specification. Provide the independent report or other supporting evidence for review, then confirm the covered replacement or refund.

Your next step

Tell us what you need.

Request pricing, a sample and the relevant COA or report together. Our team replies within 24 hours.

  1. Share the material, quantity and destination.
  2. Receive availability, pricing, sample options and document details.
  3. Confirm specifications and terms before PO / PI.

Contact Us: First1biolab Pharmaceutical Technology Co., Ltd., Beijing, China.

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Laboratory report
Laboratory report

Client and report retrieval identifiers are redacted. Results apply to the sample described in the report.